Wednesday, January 19, 2011

Support Staff, Arabic, Somali, Tigrinya or Thai

HELPDESK DATASUPPORT AB


Borlänge   (Kommuninformation)8 platser 
The work consists of troubleshooting Windows computers on the phone, provide solutions in an easily understandable and customer friendly way. 

Personal profile 
It is important that you are a positive person who likes to talk to customers on the phone. You like and have the ability to communicate in a friendly, courteous but also professional manner. 

You are solution-oriented, like to take responsibility and perform, are loyal and honest, speak clearly and are able to take control of a conversation. You are flexible and can handle stress and are open to management feedback and can follow instructions. The personal qualities will be highly valued in the recruitment. 

Basic requirements 
You must manage one of the following four languages plus English: 

Speak and write Arabic and English fluently 
or 
Speak and write Somali and English fluently 
or 
Speak and write Tigrinya and English fluently 
or 
Speak and write Thai and English fluently 

It is an advantage if you also can speak and write in Swedish. 

Preferable skills 
It is an advantage the more knowledge you have on Windows and computers, but we also welcome persons with no technical background if the language skills are good. 

We are looking for people with knowledge and experience of computers and Windows, Internet, Internet Security, Antivirus, home networking, etc. on a user level. No formal training is necessary. 

You will need to have a technical interest and be able to understand written technical information and translate it into practical use. 

Terms of employment: 
Working hours are normally on weekdays during business hours (probably 9-18) and occurs at our facility in Borlänge. 

Application: 
You are welcome with your complete application as soon as possible, prefer today, via this link http://www.helpdeskdata.se/job/ . We expect you to describe your background, education, any technical skills, your personal qualities, tell us a little about yourself and your goals for the future, etc. If you do not live in Borlänge with surroundings, let us know if you're willing to move to Borlänge at short notice. Please note that we do not accept applications by e-mail or regular post.

Varaktighet/Arbetstid

Tillsvidare
Heltid/Deltid

Lön

Fast lön
Enligt avtal

Ansökan

You are welcome with your complete application via this link Ansök via extern webbplats
Vi tar inte emot ansökan via e-post.

Arbetsgivare

HELPDESK DATASUPPORT AB

Postadress

HELPDESK DATASUPPORT AB 
BOX 966 
78129 BORLÄNGE 

Besöksadress

HANTVERKARGATAN 4 
BORLÄNGE

Telefon och internet

Tel: 0243-213800